1. Enterprise Workflows & Memory
AgentCore State✈️ Airline IROPS Rebooking WhatsApp → RCS → SES
Flight UA-892 canceled. Customer starts on WhatsApp Interactive Flow, drops off onto cellular SMS/RCS on tarmac, and receives confirmed e-ticket & EU261 voucher via Amazon SES v2.
🛡️ FinTech Fraud & Instant Card Lock RCS → WhatsApp → SES
High-risk $2,490 wire flagged. Outbound RCS Rich Card triggers customer reply, escalates to WhatsApp biometric step-up verification, and dispatches cryptographic audit trail via SES.
🏥 Clinical Prior-Auth & Rx Triage SES → WhatsApp → SMS
Hospital discharge care plan emailed via SES; patient replies on WhatsApp with symptom photo/questions; automated SMS medication reminders scheduled via AWS EUM.
🧠 Bedrock AgentCore Unified Memory
sess_98f2a1c
Quick Channel Handoff Actions
2. Omnichannel Customer Experience & Seamless Channel Switching
CHANNEL: WHATSAPP (AWS EUM SOCIAL)3. Live AWS CDS Boto3 Payload & EventBridge Inspector
boto3: socialmessaging
Exact outbound AWS SDK call & inbound EventBridge two-way webhook event generated by the current turn:
📡 EventBridge EUM Delivery & AgentCore Trace
● LIVE STREAM